Insight Enterprise meets the needs of administration functions from new business through to claim management.

New Business

Insight Enterprise analyzes the entire new business process, providing an understanding of underwriting and the issue processes so that everyone is on the same page and performance can be improved. As well as including new policies Insight Enterprise includes applications for riders and other adjustments that go through the underwriting process.

Issue and decline rates allow for the real-life complexities of insurance business such as counter offers and cancellations from inception. Hence an issue rate metric used by the new business department that focuses on the clean issues can be aligned with a similar metric used by the sales team that would focus on the business actually issued.

Underwriter and the sales personal associated with the sale are identified, as well, Insight Enterprise includes a set of dimensions designed to analyze bottlenecks in the issue process.

Insight Enterprise also allows drill through to the individual application so that anomalies and special cases can be addressed individually.

Inforce Business Management

Activity metrics and inforce measures can be used for a wide range of strategic and operational activities.

Insight Enterprise provides in-depth analysis of inforce business, capturing any policy changes and maintaining a true history of the policy through the life of the policy. Any report created at any time can be reproduced, or a new report can be created exactly as it would have appeared at any earlier period.

Claim Management

Claim analytics such as new, closed, pending and paying claims and incurred claim payments are available by a full set of claim and policy attributes, including diagnosis, examiner, location and product.